Service that is ‘First class in so many ways’

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While Spokane Roofing Company’s large commercial and government roofing jobs receive most of the outside attention, it’s work of a different kind that catches the eye of Craig Howard. As the Community Relations/Development Manager at SNAP, he sees just how reliant the Spokane nonprofit is on business partners when it comes to helping providing opportunities and support for people in need.

“Jeff, Nicole and the team at Spokane Roofing are first class in so many ways,” Howard said. “The company has done terrific work on several of our properties and has always been professional and responsive. They have also gone out of their way to help a number of our clients in need by donating their services to repair faulty roofs. I can’t say enough about Spokane Roofing as a business and as a community supporter. We are fortunate to have them in our corner.”

Spokane Roofing owner Jeff Sitton said the company’s Christian values intersect with every facet of business, starting with a competent, honest staff.

“As a business, we live and die based on our values,” Sitton said. “I am proud that we have a strong sense of right from wrong and that we will always strive to do the right thing.”

Sitton said the business is built on five core values: honesty, professionalism, dynamic, invested and consistent.

“We think about these core values a lot,” he said. “It is important to me for everyone in our company, from the office to the rooftop, to know them. Nothing matters to me as much as our core values, and our work must line up with them. I believe that is the best way to build our business.”

As for living the values out day in and day out, Sitton resonates with a quote from football player J.J. Watt: “Success isn’t owned. It’s leased, and rent is due every day.”

“At Spokane Roofing, we pride ourselves on our integrity,” Sitton said. “Our pricing is consistent, rain or shine. I think that what our customers value most about us, besides our product, is our integrity and our trustworthiness. From the time we make a bid to the time we’ve finished a job, they’ll know that we’ve treated them fairly.”

NOTE: A version of this article first appeared in the 2020 Liberty Lake Yearbook.

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