From law enforcement to storage

September 29, 2020
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From the beginning, Liberty Lake friends Renee DiFronzo and Betsy Legg have forged partnerships focused on security and safety.

They first teamed up working the graveyard shift on the California Highway Patrol in the 1990s. After both retired from similar career tracks that included the military and law enforcement, they saw a new way to invest their talent and training by opening Eagle Rock RV & Boat Storage together in 2017.

Among the partners’ priorities:

  • Convenience to their Liberty Lake homes (the facility is just north of the Beck Road exit near the state line)
  • A clean facility with excellent customer service and perks like electricity in every unit and flexible pricing options
  • Attention to the finer details of vehicle storage, including extra large doors and wider drive aisles for easy in-and-out access
  • A massive investment in state-of-the-art security.

“Our clients are entrusting valuable vehicles to our care, and we take that responsibility seriously,” Betsy said. “It is important to us to provide a safe and clean facility.”

In addition to indoor and outdoor vehicle storage options, the facility also offers traditional self-storage units in all sizes.

“Our backgrounds in law enforcement did a lot to prepare us to run a first-class storage facility,” Renee said. “To have the opportunity to pursue this venture with not just a like-minded professional, but a longtime friend, has made this an incredibly fulfilling venture.”

Eagle Rock RV & Boat Storage is located at 930 N. Beck Road in Post Falls.

NOTE: A version of this article first appeared in the 2020 Liberty Lake Yearbook.

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Does your beautician specialize in specialty cuts for curls?

October 30, 2019
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Specialty cuts at Plush Hair & Curl Clinic

What is it?
When you own a salon and spa with three locations, as Brittney Edwards and her husband James do, you definitely get to know what customers are looking for, whether that’s the latest in tanning, lashes, skin treatments or any number of other things. One of the most important is hair. In particular, Brittney Edwards realized there was a shortage of great stylists for people with curly hair, so she opened a Hair & Curl Clinic in Plush’s new location downtown.

Why is it popular?
It seems obvious enough: Curly hair is not straight hair. Yet so many women with curls go to a stylist who spends the vast majority of time working in a completely different genre. No longer. As better training and specialization has become available, people with curls are realizing finding a hairdresser who loves curly hair — and who is trained to style it — makes all the difference in the world. The prominent DevaCurl certification even requires training for the types of products that work best with different styles of curly hair. People are figuring it out: Your hairdresser should specialize in your hair type for both styling and product.

Wow factor
Kayley Irmen and Patrick Williams are the main stylists at Plush’s Hair & Curl Clinic. Irmen is a level 3 certified DevaCurl professional, the highest certification in the program. She has been doing hair for more than a decade and specializes in embracing those curls. Williams, who also has more than 10 years of experience, specializes in relaxing multi-textured hair to make it more manageable, as well as extensions.

NOTE: A version of this article first appeared in the 2019 Liberty Lake Yearbook.

Zyph: As a Realtor, I’m a resource

October 30, 2019
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When Dave and Eileen Green decided to sell their home of over 25 years — a home they raised their family in — the last thing they wanted was to spend thousands on renovations just to put it on the market. They were thrilled when their Realtor, JoAnn Zyph, told them not to spend money they wouldn’t recoup, and instead recommended minimal — but just right — updates. The house sold in 40 minutes. In the winter.

“When it’s appropriate, I would much rather have my clients spend their money on their new home rather than the one they’re leaving,” Zyph said.

The Greens said Zyph’s connections proved invaluable as they looked to build a new home. With new construction, a floor plan can be challenging to visualize, but Zyph was able to show them a home that had already sold using a floor plan they were interested in. That enabled them to make customizations specific to their health and lifestyle needs.

“She added such a personal touch, and she never let us down from beginning to end,” Eileen Green said.

The experience left her clients knowing that if they needed any recommendation for a home-related issue, their first call would be to Zyph. And that’s exactly how she would have it.

“One of the things I enjoy most about being a Realtor is being able to be a source for clients long after their home has closed,” said Zyph, who markets herself accordingly as “Partner. Advocate. Realtor.”

I enjoy being a source for clients long after their homes has closed.

Realtor JoAnn Zyph

She said the connections and relationships she has formed with vendors over the past 15 years truly makes her an “all-things-homes” adviser.

“In the case of the Greens, I was a resource for a whole house, but for others, it could just be a kitchen or bathroom remodel,” she said. “It’s not that I have all the answers, but I have a great web of relationships in the industry, so if I don’t personally know a resource, I can certainly source one that comes highly recommended.”

Things have a way of coming full circle. One of Zyph’s resources is now the Greens themselves. Zyph took a couple through the Greens’ home not long ago, and they are now building on that same floor plan with their own customization.

“It’s a privilege I take seriously to not only be involved in one of the largest financial transactions for my clients, but to help them create that special place they will call home,” JoAnn said.

NOTE: A version of this article first appeared in the 2019 Liberty Lake Yearbook.

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